Terms & Conditions
Last updated: January 2025
1. Introduction
Welcome to Renuir. These Terms and Conditions ("Terms") govern your use of our website and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
2. Eligibility
You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Account Registration
Some features of the Service may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Use of Service
Renuir provides a platform for reporting and matching lost and found items. You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Submit false reports or claim items that do not belong to you
- Use the Service to facilitate illegal activities
- Impersonate any person or entity
- Upload malicious software or content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
5. User Content
You retain ownership of any content you submit to the Service (such as item descriptions and images). By submitting content, you grant Renuir a non-exclusive, worldwide, royalty-free license to use, display, and process that content for the purpose of providing the Service and facilitating lost-and-found matches.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Renuir UG (haftungsbeschränkt) and its licensors. Our trademarks, logos, and service marks may not be used without our prior written consent.
7. Third-Party Services
The Service may contain links to third-party websites or services. Renuir does not control and is not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT GUARANTEE THE SUCCESSFUL RETURN OF ANY LOST ITEM.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENUIR AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
10. Indemnification
You agree to indemnify, defend, and hold harmless Renuir and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Berlin, Germany.
12. Dispute Resolution
Informal Resolution: Before filing any formal legal claim, you agree to contact us at legal@renuir.com to attempt to resolve any dispute informally. We will try to resolve the dispute within 30 days.
EU Online Dispute Resolution: The European Commission provides a platform for online dispute resolution (OS) available at https://ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
16. Contact Us
If you have any questions about these Terms, please contact us:
Email: legal@renuir.com
Address: Renuir UG (haftungsbeschränkt)
Hönower Wiesenweg 57, 10318 Berlin, Germany