Lost and found, run like the rest of your operation.
Replace the lost property box with a tracked, auditable recovery platform. Log items in seconds, return them automatically, and prove chain of custody on demand.
Lost items are an invisible cost center.
For most venues it is an interruption, not a priority. Staff field anxious visitors, chase items by phone, and watch storage rooms fill with things no one collects.
- Unverified claims and no audit trail leave you liable.
- Staff spend hours each week on manual logging and emails.
- Unclaimed items pile up with no disposal process.
One platform for intake, return, and compliance.
Computer vision intake
Staff snap a photo. Our AI identifies category, brand, color, and condition in seconds. No typing required.
Automated logistics
One-click shipping labels and courier pickup. Items get returned to their owner instead of sitting in storage.
Audit & compliance
A full chain-of-custody log for every item, plus automatic disposal once the retention period ends. GDPR-ready by default.
Built for airports, transit, and regulated venues.
The teams that hold other people's property need to prove how it was handled. Renuir keeps that record for you.
Chain of custody
Every scan, handover, and claim is time-stamped and attributed to a staff member. Export a complete history for any item on request.
GDPR by design
Data is stored in the EU. Personal details stay private until a match is verified, and access is scoped to the venues that need it.
Retention and disposal
Set a retention period per item type. Renuir runs the disposal or donation workflow automatically when it expires, with a logged record.
Verified claims only
Ownership questions and evidence checks run before release, so items only go to the person who can prove the item is theirs.
Built with the teams who live this problem.
We are in private beta, working directly with a small group of venue and transit operators to shape the platform around real recovery workflows.
Airports and transit
High-volume hubs where items cross borders and every handover has to be accounted for.
Hotels and hospitality
Front-desk teams that want a discreet, guest-friendly way to return belongings.
Campuses and venues
Large sites with thousands of daily visitors and a single lost property desk.
We are not sharing customer logos yet. During the beta we would rather earn the results than borrow someone else's.
Bring Renuir to your venue.
Tell us a little about your operation and we will set up a walkthrough and an onboarding plan built around it.
- A walkthrough with items your team actually handles
- Setup guidance for intake, returns, and the audit trail
- Pricing shaped around your venue, not a fixed tier